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New England Urgent Care is one of the first urgent cares in Connecticut to receive its licensing, and is the only state-licensed and nationally certified urgent care operating in West Hartford, Enfield, Manchester and Bristol.

The process was rigorous — New England Urgent Care facilities were subject to inspection and investigation. After meeting all the requirements, licensing was granted on May 28, 2019.

Why does licensing matter?

According to Connecticut lawmakers, the goal was to “better regulate this growing industry that provides an important health care service.” Dr. Michael Gutman, New England Urgent Care Medical Director, believes regulation benefits patients. He said, “It’s going to force facilities to either say ‘we’re not urgent care’ or increase quality of their care.”

In addition, New England Urgent Care and has been nationally certified since 2011 by the Urgent Care Association of America (UCAOA). This certification ensures New England Urgent Care has the training and on-site equipment — including x-rays, blood lab, EKG, respiratory and pharmacy — to treat patients for a broader range of illnesses and injuries than walk-ins that are not certified.

State Statue Chapter 368V § 19a-490-495 outlines the requirements that would ‘promote safe, humane and adequate care and treatment of individuals.’

Gutman added, “New England Urgent Care is capable of delivering diagnostic and treatment modalities to ill and injured patients far beyond that of a Primary Care clinic. It’s important for the public to be able to differentiate the level of services provided by clinics.”

Read more: Journal Inquirer: New England Urgent Care among first to receive state certification


Source: “Lawmakers Push to Regulate Urgent Care Centers” Hartford Courant, August 25, 2017

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